Privacy Policy

1. Data Controller

The data controller responsible for this website (ssc.ba) is:

SSC d.o.o.
Rosulje 38
74264 Jelah
Bosnia and Herzegovina
Email: info@ssc.ba
Phone: +387 63 773 404

2. What This Policy Covers

This Privacy Policy explains what personal data we collect when you visit ssc.ba, how we use it, with whom we share it, and what rights you have in relation to that data. It applies solely to this website. Each of our individual brands (Balkan Cloud Experts, Balkan Posao, Balkan Recruiters, Dobrodošli.de, Sve za Vizu) maintains its own separate privacy policy on their respective websites.

3. Data We Collect

Contact form submissions: When you use the contact form on this website, we collect your name, email address, selected topic, and the content of your message. This data is used solely to respond to your inquiry.

Server logs: Our web server automatically records standard log data when you visit the site, including your IP address, browser type, operating system, referring URL, pages visited and the date and time of each request. This data is used for security and operational purposes and is not linked to individual identities.

No tracking cookies: We do not use tracking cookies, advertising cookies or third-party analytics services on this website. No profiling or behavioral tracking takes place.

4. Legal Basis for Processing

We process your personal data on the following legal grounds:

• Legitimate interest — for server log data used to maintain the security and functionality of this website.
• Consent / pre-contractual steps — for contact form submissions, processed in response to your voluntary inquiry.

5. Third-Party Services

Google Fonts: This website loads typeface files from Google Fonts (fonts.googleapis.com). When your browser requests a font file, your IP address is transmitted to Google's servers. Google's privacy policy applies to this data transfer: policies.google.com/privacy. If you prefer to prevent this, you can block fonts.googleapis.com in your browser's content settings.

No other external scripts, pixels, or data-sharing integrations are present on this website.

6. Data Retention

Contact form submissions are retained only as long as necessary to respond to your inquiry and for a reasonable period thereafter, not exceeding 12 months. Server log data is retained for up to 30 days for security purposes and then deleted.

7. Your Rights

Under applicable data protection law, you have the right to:

• Request access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal data.
• Request deletion of your personal data, where we have no legal obligation to retain it.
• Object to processing of your personal data based on our legitimate interests.
• Request restriction of processing in certain circumstances.
• Withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us at info@ssc.ba. We will respond within 30 days.

8. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction or alteration. This website is served over HTTPS. Contact form data transmitted to us via the mailto mechanism is handled by your local email client and is subject to the security of that client and the email service you use.

9. Children's Privacy

This website is not directed at children under the age of 16. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us at info@ssc.ba and we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of this website after any changes constitutes acceptance of the updated policy.

11. Contact

For any questions about this Privacy Policy or how we handle your data, please contact us:

SSC d.o.o.
Rosulje 38, 74264 Jelah, Bosnia and Herzegovina
Email: info@ssc.ba
Phone: +387 63 773 404